Help Center
Answers to common questions about our services, process, and requirements.
General
What services do you offer?
We handle title transfers, registration renewals, replacement plates and stickers, and dealer-related services.
Are you the DMV?
No. We are a licensed third-party registration service that processes DMV transactions on your behalf.
Why should I use your service instead of the DMV?
We help you avoid long lines, confusing paperwork, and delays by handling the process for you.
Process
How does the process work?
Select your service, enter your information, upload required documents, and complete payment. We handle the rest.
What happens after I submit my request?
We review your information, process your transaction, and contact you if anything additional is needed.
Can I track my request?
You can contact us directly for updates. We will also notify you if action is required.
Documents & Requirements
What documents do I need for a title transfer?
Typically a signed title, bill of sale, and identification. Requirements may vary depending on your situation.
What if I am missing documents?
Contact us and we will guide you on the best way to proceed based on your situation.
Do you accept digital uploads?
Yes. You can upload your documents directly through our website during the process.
Payments & Fees
How are fees calculated?
Fees include DMV charges and our service fee. Your total is calculated before payment.
What payment methods do you accept?
We accept secure online payments through our checkout system.
Are payments refundable?
Refunds depend on the stage of processing. Contact us for assistance.
Pickup & Delivery
Do you offer delivery?
Yes, delivery is available in eligible areas. You will be able to check eligibility during checkout.
How long does delivery take?
Delivery times vary based on location and service type.
Can I pick up instead?
Yes. You can choose pickup at one of our locations during the process.